Last updated: 15/11/2025
LumiPath (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, purchasing our products, or engaging with our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information in order to provide you with our products, services, and support.
We may collect:
Personal Information
Usage Information
Sensitive Information
We do not intentionally collect sensitive information (e.g., health records).
However, if you voluntarily share emotional, personal, or psychological information during an Emotional Clarity Call or in written communication, we will treat it confidentially and with sensitivity.
We will never disclose this information unless required by law.
2. How We Collect Your Information
We may collect information when you:
3. Why We Collect Your Information
We collect your information so we can:
We only collect information for purposes directly related to LumiPath services.
4. How We Use and Store Your Information
Your information is stored securely using reputable third-party platforms such as:
We do not store credit card details on our servers.
We take reasonable steps to protect your personal information from:
If a data breach occurs, we will follow the Notifiable Data Breaches (NDB) scheme.
5. How We Share Your Information
We do not sell or rent your personal information.
Your information may be shared only with:
All third-party providers follow strict privacy and security standards.
6. Cookies and Analytics
We use cookies and analytics tools to improve your experience.
Cookies help us understand how visitors use the site, so we can create a smoother, more personalised experience.
You can disable cookies in your browser settings if you prefer.
7. Accessing or Updating Your Information
You have the right to:
To request changes, contact us at:
8. Marketing Communications
You will only receive marketing emails if you have opted in.
You can unsubscribe at any time using the link provided in each email.
9. Children’s Privacy
LumiPath services are designed for adults.
We do not knowingly collect information from children under 16.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a complaint, contact us at:
LumiPath Support
Email: Support@LumiPath.com.au
We respond to all privacy concerns promptly and respectfully.
Last updated: 15/11/2025
These Terms & Conditions (“Terms”) govern your use of the LumiPath website, products, and services. By accessing our site or purchasing from us, you agree to these Terms.
1. General Use of the Website
You must use this website in a lawful and respectful manner.
You agree not to misuse, damage, or disrupt the website, its content, or its services.
All content (text, workbooks, meditations, imagery, branding, digital products) is owned by LumiPath and protected by copyright laws.
You may not copy, reproduce, distribute, or resell LumiPath content without written permission.
2. Digital Products
LumiPath offers digital products including:
Once purchased, you receive immediate access to the digital files.
No refunds for digital items
Due to the nature of digital products, all sales are final unless required under Australian Consumer Law (ACL).
If there is a technical issue with your download, we will resolve it promptly.
3. Physical Items
Some LumiPath items may be physical products (e.g., printed card decks).
We ensure quality, safe packaging, and reasonable delivery timeframes.
If a product arrives damaged or faulty, contact us within 7 days of delivery for a replacement.
4. Emotional Clarity Calls
Emotional Clarity Calls provide:
These calls are not therapy, counselling, psychology, legal advice, or financial advice.
You acknowledge that:
LumiPath does not diagnose, treat, or manage mental health conditions.
5. Payment Terms
Payments are processed securely through third-party providers (e.g., Stripe, PayPal).
You agree to:
We do not store your financial details.
6. Refund Policy
Digital Products
All digital sales are final (unless faulty or not delivered).
Services (Emotional Clarity Calls)
Refunds are not offered once a session has been completed.
Cancellations require 24 hours notice.
Physical Products
Refunds or replacements are offered if the item is:
This is in accordance with the Australian Consumer Law (ACL).
7. Limitation of Liability
To the maximum extent permitted by law, LumiPath is not liable for:
Your use of the website and its materials is voluntary and at your discretion.
8. Changes to Terms
We may update these Terms at any time.
Continued use of the website indicates acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of Queensland, Australia.
Any disputes will be handled through the appropriate courts or tribunals in Queensland.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.